HOME RATES ABOUT SERVICES VIDEOS BLOG CONTACT ME TEAM
AGENT LICENSE ID
X029635

David Docksteader, MBI

Broker/Owner


Phone:
Address:
347 Leon Avenue Suite 210, Kelowna, British Columbia

BROWSE

PARTNERS

COMPLETE

THE SURVEY

REFER

A FRIEND

CMP Survey Tells How 2000 Canadians Feel About Their Mortgage Experience

11/23/2015

A new survey for Canadian Mortgage Professionals is out. Bond Brand Loyalty asked 2,000 Canadian homeowners about their mortgage experience.

Of interest:

  • 65% of customers who used a broker got more than one quote compared to just 47% of bank customers
  • 35% of customers say they used a broker to get multiple quotes, 65% say they used a broker to get the best interest rate
  • Significantly, about a third of respondents say they used a broker to explain the process or to do research

It's telling that 45% of broker customers say they are "very satisfied" with their experience, compared to 39% for banks.

What customers say about themselves:

  • Just 4% of borrowers say they "definitely regret" the size of their mortgage. A mere 3% say they are "very comfortable" with their loan-to-value ratio.
  • Approximately 20% say they will defer retirement due to mortgage debt

45% say they needed outside help to make their down payment, but about 7 in 10 say they could manage a down payment even if Ottawa pushed the equity rate to 10%

MY LENDERS

TD Bank Scotia Bank First National MCAP B2B Bank Home Trust
Merix Equitable Bank RFA CMLS ICICI Bank Manulife
Attain Mortgage Haventree Bank HomeEquity Bank Lifecycle Mortgage Sequence Wealth One
Fisgard Capital Optimum RMG Mortgages Bridgewater Marathon Mortgages Vault